There’s a common recurring email here at Sleeky Towers and that is when one of our clients writes to us to say that the updates we’ve made to their website haven’t been done. We’re almost always sure we have made the changes (although it’s always best to check) and on these occasions we have to tell our clients they need to refresh their browser. This is done by hitting the F5 key, but sometimes that won’t work – and that means you need to clear your cache.
Clear my what?
Your cache, that’s what. When you regularly visit a website, your browser saves files such as images and PDFs in it’s cache, so that next time you visit they load instantly, as they’re already stored locally on your device. This means when you click onto your homepage to see the sparkly new image we’ve added to the front page, you’re still seeing last year’s Christmas Special Offer.
Alright, so how do i clear it?
It all depends which browser you use, so here’s our quick guide to all aspects of browser cache clearing, sorted by Broswer name:
- Google Chrome
1. Click the three horizontal lines in the top right corner.
2. Click Settings
3. Click History
4. Click Clear Browsing History
5. Select Empty The Cache from the list
6. Click on Clear Browser Cache
7. You’re all done!
- Mozilla Firefox
1. Click the orange Firefox button in the top left corner.
2. Mouse over Options and click Options in the menu.
3. Click Advanced.
4. Click Network.
5. In the Cached Web section, click Clear Now.
6. That’s you!
- Apple Safari (Mac)
1. Click Safari then Empty Cache.
2. Click Empty.
3. Click Refresh.
4. You’re all good!
- Microsoft Internet Explorer
1. Download a new browser. You’ll find Chrome here.If you really don’t want to do that, then….
1. Click the Gear Wheel in the top right corner.
2. Click Safety.
3. Click Delete Browsing History.
4. Select Temporary Internet files and website files
5. Click Delete.
6. Your browser will inform you once the files have been cleared.
7. Back to work for you!
We hope this helps with caching issues, it’s worth knowing how to do this to save yourself future frustrations.