Guidelines

We use the project guidelines below to ensure projects run smoothly and as quoted, as well as help you understand our processes.

Following these guidelines will ensure your project is completed in a timely manner.

Communication

This is done largely via email and telephone. Unless otherwise agreed, meetings would take place at our office. Feedback is best submitted in writing, as telephone or meeting notes can lead to miscommunication.

Concept

Prior to starting the project we will ask you for a brief and list your requirements. Please give as much detail as possible to ensure the design is as intended. Based on this, we will design one concept for the website.

With our standard engagement, we will lead the creative and design aspect, with only small amends to the design possible. If you prefer greater control, including the option of additional redrafts or multiple concepts, this is available at an additional cost (£300 + VAT per redraft / concept). You can also revert to this package if you don’t like the initial design.

Demo

Once approved, we will turn the design concept into a functioning website. At this point we will ask you to test things on different devices. Unless otherwise agreed, the mobile versions will be a re-sized / cut down version of the approved concept. At this point, changes to the design are more time consuming than if undertaken at the ‘Concept’ stage and therefore may be chargeable.

Development

Once the homepage demo is signed off, we will start building the rest of the website, including configuring the content management software. We will regularly share work in progress to keep you in the picture.

Content

At this stage, we will add / style the copy and photos you have supplied. As a common cause of delays, we recommend you start collating content ASAP. A final draft of text should be checked for spelling and grammar before it is submitted to us, as amending text can be time consuming and therefore may be subject to additional charges. We can offer a copy writing service for an additional cost if required.

Review

After we have added the content, the website will be sent to you for final review before going live. Any amends should be sent in one go. Multiple stages of amends may be chargeable.

Training

On completion, we will give you instructions on how to use any software associated with your website. Any additional training would be done via telephone or at our office unless otherwise agreed.

Let's Work Together

We are passionate about innovation, ideas and experience. Tell us about yourself and your project and we can start the ball rolling.

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